David Lanphear

Resume

Experience

April 2022 - Present

Director, Product Strategy & Innovation

Guardian Life

Oversaw new product initiatives from research & discovery through partnership, planning, and launch.

Dec 2020 - April 2022

Lead Product Manager

National Guardian Life

Provided vision, direction, and ownership over agent-facing digital solutions.

July 2019 - February 2020

Manager, Innovation

Lincoln Financial Group

Manager of 4 business designers with responsibilities including research, design, strategy, and product development.

Aug 2018 - July 2019

Product Manager

Lincoln Financial Group

New product development team lead & research expert. Owned product exploration and development. Core team facilitator.

Nov 2017 - Aug 2018

Product Consultant

Liberty Mutual Technology

Developed internal and external experiences/solutions to advance Liberty's innovation portfolio.

Feb 2016 - Nov 2017

Innovation Facilitation Lead

Liberty Mutual Insurance

Oversaw the education and growth of project teams on innovation endeavors. Applied Design Thinking & Lean Startup techniques.

Oct 2014 - Feb 2016

Lean Management Consultant

Liberty Mutual Insurance

Worked with teams to enhance internal and external experiences through lean management practices.

July 2011 - Oct 2014

Various Technology-Focused Roles

Liberty Mutual Group

Wore many hats from developer through portfolio engineer - and occasional class clown.

March 2009 - March 2024

Founder / Business Designer

Pogo Plus

Founded and grew an online reputation management company helping small businesses navigate the digital experience landscape.

Education

2011

Business Administration (MBA)

Bentley University

Earned a Masters in Business Administration (MBA) with a concentration in Management from a top 50 school for business.

2011

Information Technology (MSIT)

Bentley University

Earned a Masters in Information Technology (MSIT) concentration in profit architecture from a top 25 school for IT.

2010

Computer Information Systems

Bentley University/Framingham State/Gordon College

Journeyman undergrad majoring in liberal arts before pivoting to the intersection of business & technology.

Certificates

2020

Certified Product Manager

Association of International Product Marketing and Management

Certified in Product Management techniques and best practices.

2020

Corporate Innovation

Massachusetts Institute of Technology

Completed 2-month certificate course exploring corporate innovation & the innovation ecosystems model

2020

Agile Certified Practitioner

Project Management Institute

Certified in agile best practices including mindset, roles, techniques, ceremonies, and practices.

2018

Design Thinking

ExperiencePoint

Certified Design Thinking instructor following the IDEO educational model

2017

User Experience Design

General Assembly

Earned a certificate in User Experience Design after completing both the course curriculum and capstone project.

2016

Lean Management

Liberty Mutual / McKinsey

Certified in lean processes improvements and deployment methodologies following the McKinsey consulting standards

Design Skills

Business Design

Prototyping

User Research

Visual Design

Brainstorming

Business & Technology

Facilitation

Team Development

PowerPoint/Keynote

Data Analysis

Web Development